Loading...

Managing Conflict: The 5 Options of Conflict Resolution

Depending on the situation itself and the people involved, there is no one way of dealing with a conflict situation. The Skillshub “The 5 Options Of Conflict Resolution” course refers to the Thomas-Kilmann conflict model, that uses two dimensions of assertiveness and cooperativeness to produce five methods of dealing with conflict. Once the course is complete you will be able to use the five methods and apply them accordingly depending on the situation.

Comments

There are no comments yet. Sign-in to comment.

Contact Us

  • Enter the preferred name you would like us to use when communicating with you.
  • Enter the best email for us to contact you.
  • If you would like us to follow-up via phone, please provide the best phone number to reach you.
  • Enter your question or describe what you need help with.
  • This field is for validation purposes and should be left unchanged.
...

Learning Objectives:

  • Examine the way you currently deal with conflict – what needs to change?
  • Apply the Thomas-Kilmann conflict model
  • Adapt dealing with conflict depending on the situation

Course Details

Title: Managing Conflict: The 5 Options of Conflict Resolution

Training Mode: Online

Contact Hours: 15min

Type: Certificate

Content

Ratings

5 stars   0
4 stars   0
3 stars   0
2 stars   0
1 stars   0